Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

An acknowledgement of your order will be sent by email. We also aim to dispatch all orders within three (3) working days subject to credit clearance, address verification and availability of items. Please note that you must supply us with your valid email address in your order to receive your electronic order confirmation.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Local taxes, if applicable, will be added to your order.

Orders will be shipped within TWO, three (2,3) working days subject to credit clearance, address verification and availability of items. We will contact you if there is a delay or items are out of stock.  All Pre Orders and Made to Order items will be shipped 3-4 weeks after payment. Orders received on weekend days (Saturday ) will not begin processing until the following business day. No orders will ship out on Saturday or Sunday. All Nida Lu domestic orders ship with USPS priority mail 2-3 business days.

If you are unhappy with a purchase from www.NIDALUhandmade.com we will gladly accept it for return or exchange, but the item must be postmarked within ten (10) days of the original shipping date. Any discounted or sale merchandise are final sale items and cannot be returned or exchanged.  Pre Order and Made to Order items are exchange only.  Please email us within the ten days of shipping date, explaining the reason for the return or exchange. You must include the original receipt from your package for all returns/exchanges, and the items must not have been worn, altered, or washed, with tags still attached. We will credit the card on which the purchase was made.

Please send all returns to:

NIDA LU

727 North 7th Street

Lawrence, KS 66044

Unfortunately, we cannot refund shipping and handling charges.

NIDA LU respects the privacy of its customers and takes the security of your personal information very seriously. NIDA LU does not disclose any of your personal information that you provide either during registration or in your profile without your consent. All of our customers' profile information is stored on a restricted database server and is used only for the purposes of processing and shipping your order. Profile information will never be disclosed to any party outside of necessary channels to ship and process your order in a timely manner.  If you have any questions about this policy, please contact us at shopnidalu@gmail.com.

You can contact us through our contact page or email us at shopnidalu@gmail.com. We will be happy to assist you.

Nida Lu Shoes are either Grounding, Earthing shoes; with only leather between the foot and the ground, allowing the wearer to connect with the Earth's vital energy, or they have a thin layer of rubber attached to each shoe below the leather foot bed.  The thin layer is meant to protect the leather above, and support the form.  The layer is thick enough not to intervene in the initial adaptation process of the leather forming to your foot.  The rubber sole should be replaced if it starts to peel or wear down with use.  This may happen within the first year, depending on your foot form, wearing patterns and environmental conditions.  The sole replacement can be done by any local cobbler.  The rubber will last longer than the first one, since the shoes have already completed the adaptation phase.  The stitches are handmade with a single cotton thread.  if the stitches come loose do not be concerned.  It's typically the last stitch of the thread, and can simply be cut off.  The leather should be cared for to maximize the lifetime of your shoes.  If the leather seems dry, you can treat them with an oil based leather conditioner. Suede or Nubuck leather should be cared for using a suede brush without applying other products.  Care for your Nida Lu Shoes, and they will last you a lifetime.

All limited edition Nida Lu Clothing is made from either vintage Suzani textiles or hand loomed Ikat textiles.  All these fabrics are cotton with cotton threading or a blend of silk and cotton.  All the dyes used are natural plant based dyes.  It is recommended to Dry Clean these garments.  All our fur is repurposed from vintage fur coats.  Fur is either rabbit, sheep shearling or mink.  Clothing with fur will specify its content in the listing.  If the clothing is not limited edition the fabric and dye content will vary.  Please look for care instructions on each listing.